What are the responsibilities and job description for the Customer Service and Sales Rep *ASAP position at Curemed Health?
Job Overview
We are seeking a motivated and dynamic Customer Service/Sales Representative to join our team. This role is essential in providing exceptional customer support while driving sales initiatives. The ideal candidate will possess strong communication skills, a passion for helping customers, and the ability to analyze customer needs effectively. This position requires a blend of office experience and call center expertise, making it perfect for individuals who thrive in fast-paced environments.
Duties
- Provide outstanding customer service by responding to inquiries via phone, email, and chat.
- Analyze customer needs and recommend appropriate products or services to enhance their experience.
- Process sales transactions accurately, including cash handling and maintaining financial records.
- Maintain a computerized database of customer interactions and sales activities.
- Collaborate with team members to achieve sales targets and improve service delivery.
- Assist in resolving customer complaints promptly and effectively.
- Stay informed about product offerings and promotions to provide accurate information to customers.
- Support multilingual customers as needed, ensuring clear communication across diverse client backgrounds.
Requirements
- Previous experience in a call center or customer service environment is preferred.
- Strong analytical skills with the ability to assess customer needs quickly.
- Proficiency in cash handling procedures and financial transactions.
- Excellent typing skills with the ability to navigate computer systems efficiently.
- Multilingual abilities are a plus, enhancing communication with a broader customer base.
- A positive attitude with a focus on teamwork and collaboration.
- Strong verbal and written communication skills are essential for effective interaction with customers.
- Ability to work flexible hours as required by business needs.
Join our team today and be part of an organization that values customer satisfaction and employee growth!
Job Type: Full-time
Pay: $900.00 - $1,800.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $900 - $1,800
