New & Used Vehicle Sales Consultant

Company Description

Curry Auto Center, Inc. is a locally owned and operated General Motors dealership in Bloomington, IN, offering for sale new Chevrolet, Buick, and GMC vehicles alongside pre-owned vehicles of all makes and models. Established in 1915, Curry Auto Center is the oldest family owned and operated Buick dealership within the country. The Curry reputation for providing exceptional service has been built on over 110 years of caring for its employees and Bloomington community members.

Role Description

This is a full-time, on-site role for a new and used vehicle Sales and Leasing Consultant at Curry Auto Center. The Sales and Leasing Consultant will be responsible for connecting and working closely with customers during their consulting phase and purchasing process, while ensuring customer satisfaction through an exceptional experience.

Qualifications

• Sales consulting or similar consulting skills
• Customer satisfaction, customer service, and communication skills
• Strong interpersonal skills with the ability to build rapport with customers
• Previous experience in sales or customer service roles preferred
• Knowledge of vehicles and automotive industry trends preferred
• Ability to work in a fast-paced environment and meet sales targets

Duties and Responsibilities

• Guarantee satisfaction to customers, which is a fundamental for a successful business
• Listen to customers and ask questions to determine their vehicles needs
• Demonstrate vehicles, including the utilization of test drives
• Maintain an owner/customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction
• Attend Sales Department meetings
• Maintain a prospect development system including maintaining and entering customer information into a dealer management system
• Stay trained and educated on the latest product knowledge, features, and accessories and how these bring benefit to the customer
• Establish personal sales goals consistent with dealership standards of productivity, and devise a strategy to meet those goals
• Introduce customers to other departments throughout their purchase process to establish connections the customer can rely on during their ownership cycle
• Maintain a clean and safe working environment
• Assist management in maintaining the dealership's lot and its inventory
• Additional duties and responsibilities may apply

Required Qualifications

• High school diploma or the equivalent required. Additional education and training preferred.
• Ability to read and comprehend sales, marketing, and product materials
• Teachable and trainable
• Positive and productive attitude
• Ability to work well with others and in a team environment
• Professional personal appearance while at work
• Excellent written and verbal communications skills
• Ability to achieve, maintain, and exceed sales goals
• Ability to drive varying sizes of vehicles
• Clean driving record
• Valid Drivers License
• Authorized to work in the United States

Experience

• Sales Experience of 1 year(s) preferred
• Customer Service Experience of 1 year(s) preferred

Working Conditions

• Stand for long periods of time both inside and outside
• Walk to and from all points of the dealership property (lot, service, reconditioning, parts, collision, etc.)
• Extended hours may be required to accomplish the job
• Weekends required

Sales Department Schedule and Hours

• Monday - Friday: 8:00 AM - 7:00 PM
• Saturday: 8:00 AM - 5:00 PM
• Closed Sunday
• Shift 1: 8:00 AM - 5:00 PM (Monday - Friday)
• Shift 2: 10:00 AM - 7:00 PM (Monday - Friday)
• Regular day off each week