Behavioral Health Navigator

JOB SUMMARY:

This role is a healthcare extender that guides clients through and around barriers in the complex healthcare system.  This role also provides support to overcome obstacles to accessing and/or receiving services needed to maintain well-being and independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with a multidisciplinary team that includes; RN’s MD’s, MSW’s and LCSW’s to support clients and address the social determinants that impact the clients’ health.
• Link clients with resources (e.g. housing, transportation, healthcare, etc.).

• Provide supportive services in clients’ place of residence.
• Advocate for clients by accompanying patients in various settings: medical offices, specialists, hospitals and clients’ homes.
• Assist with developing client care plans that reflect individual clients’ needs and connects clients to appropriate resources as developed by Case Manager’s treatment plan.
• Coordinate client care (e.g. transportation arrangements, medical appointment reminders, referrals, medication management, preventive care education and/or follow-up care adherence).
• Work with clients facing homelessness, substance abuse, mental health issues, and/or complex chronic medical conditions.  
• Maintain data tracking for BHN position.
• Perform other duties as assigned.

JOB REQUIREMENTS:

• BSW preferred.
• Associates degree in Social Services or 3-5 years of related experience.
• Work experience in community-based health care service capacity.
• Proof of Covid Vaccines required: completed original series and first booster.
• Proof of negative or inactive TB required. Curry Senior Center will provide or reimburse for the cost of a TB test after an offer of employment has been accepted by both parties. Proof of a negative TB test within 90 days will also be accepted.

DESIRED SKILLS AND ABILITIES:

• Effective oral and written communications skills with the ability to express ideas in a clear, thorough, concise manner.
• Strong interpersonal, communication and organizational skills. Solid aptitude for customer service.
• High degree of skill in grammar, spelling and punctuation.
• Ability to maintain the confidentiality of all information obtained.
• Strong organizational skills and the ability to prioritize workflow.
• High level of analytical problem-solving skills.
• Excellent time management skills, including the ability to manage self-development.
• Must be action-oriented and have the ability to work independently and as a team player.
• Strong computer skills such as Chrome, Google suite, Apple iOS, Office suite.
• Bi-lingual, preferred.

PHYSICAL DEMANDS:

Work will be performed sitting at a desk/chair or standing while speaking and interacting with clients. Position will require average finger dexterity to operate normal office equipment and systems.

Sitting:             25 % of the workday

Standing:        25 % of the workday

Walking:         50 % of the workday

Bending:         5 % of the workday

Twisting:          5 % of the workday

Lifting:             5 % of the workday/Moderate, generally not over 10 pounds

Carrying:        5 % of the workday/Moderate, generally not over 10 pounds

Climbing:       25 % of the workday