Operations Specialist

Job Title

Operations Specialist

Job Description Summary

The Operations Specialist will work closely with the Operations Manager and other department leaders. Will be responsible for creatively solving problems to ensure the offices operation functions in an efficient and effective manner. Collaborate with counterparts in other markets to learn and utilize best operational practices.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist with office management activities, including staffing assistance

Coordinate purchasing & stocking office supplies and equipment

Oversee facilities management; work with building engineering and janitorial staff

Coordinator Certificates of Insurance between vendors and Building Management

Regularly interact with clients, prospective clients and visiting executives

Provide technical support including new hire computer set up, meeting presentations, and equipment trouble shooting

Process and code invoices for payment

Maintain tracking of expenses

Collect, research, code and scan checks for deposit

Sort and distribute incoming mail and deliveries

Maintain postage machine, copiers, and fax machines

Establish and monitor facility standards (cleaning and other maintenance)

Act as office contact for property management

Coordinate meetings and / or special events, including set up, clean up and catering

Maintain office files : Electronic and hard copy files

Track broker licenses, professional memberships, and educational requirements and follow up with fee-earners on any delinquencies or upcoming actions required

Work with Operations Manager on business continuity issues such as emergency plans

Work in conjunction with IT, Telecomm and Real Estate on office related issues

Perform more administrative duties such as booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, run copy room or copier, submitting maintenance requests

Assist with other aspects of meetings and managing calendars

Maintain confidential department records and office files in accordance to internal company procedures

Coordinate catering, venue selection, invitations, and other event planning activities as needed

Performs other related duties as required or requested

METRICS

Management of costs to budget

Positive attitude

Professionalism

Efficiency and dependability

Organization

Customer service and people skills

Desk and phone coverage

Timeliness and responsiveness to requests and conflict resolution

Ability to work well with Senior Leadership

Ability to set priorities, meet deadlines and multitask

BACKGROUND AND EXPERIENCE

Bachelor’s Degree preferred

3-5 years of administrative support experience

HR administrative and accounts skills preferred

Proficiency with Microsoft Office Suite

COMPETENCIES

Strong attention to detail and organizational skills

Experience and knowledge of Client Servicing

Ability to conflict resolution

Project Support

Exposure to Process and Project Management

ClientRelationshipManagement

Teamwork Orientation

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

INCO : “Cushman & Wakefield”