What are the responsibilities and job description for the Sales Manager position at Custom Audio Creation?
As a Sales Manager at Custom Audio Creation, you will play a pivotal role in driving sales and delivering an exceptional customer experience. You’ll lead a passionate, customer-focused team dedicated to providing high-quality automotive and custom car services. This position requires a strong sales acumen, excellent leadership skills, and a genuine passion for the automotive industry.
You will be responsible for managing daily sales activities, overseeing inventory, and ensuring that both retail and professional customers receive top-tier service. Your goal is to create a high-energy environment where sales targets are met, customer expectations are exceeded, and the business thrives. This is an opportunity to showcase your leadership abilities and directly impact the growth of the company.
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- Sales Leadership: Lead and motivate the sales team to achieve and exceed sales goals. Ensure excellent customer service is provided to both retail and professional customers.
- Customer Relationship Management: Build and maintain strong, lasting relationships with both DIY and professional clients. Understand their needs and exceed their expectations.
- Team Management: Manage, coach, and support a team of 5–10 sales members, setting clear performance standards and encouraging collaboration.
- Inventory Management: Oversee inventory and ensure accurate stock levels. Coordinate with suppliers to maintain product availability.
- Sales Training & Development: Provide ongoing training to the sales team on effective sales techniques, product knowledge, and customer service.
- Performance Tracking: Track individual and team sales performance, providing regular feedback to ensure goals are met. Monitor store sales, customer service metrics, and daily operations.
- Operational Support: Assist in maintaining the store’s day-to-day operations, including managing schedules, ensuring store cleanliness, and supporting operational tasks.
- Sales Expertise: Proven ability to drive sales, manage a sales team, and meet/exceed goals. Comfortable with hands-on sales leadership.
- Customer Focus: Ability to understand customer needs, build strong relationships, and deliver outstanding service to a wide range of customers.
- Leadership: Skilled in motivating and coaching sales teams to success. Comfortable setting clear expectations and holding team members accountable.
- Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with both customers and internal teams.
- Business Acumen: Strong understanding of retail sales and operations, including inventory management, product knowledge, and sales tracking.
- 2-3 years of experience managing a sales team in a fast-paced, retail environment—automotive or custom vehicle space preferred.
- Proven ability to meet and exceed sales goals and contribute to store profitability.
- Experience in training and developing sales staff in customer service, product knowledge, and effective sales techniques.
- High School diploma or equivalent required; Associate’s degree preferred.
- Valid driver’s license required.
- Ability to stand, walk, and move around the store throughout the day.
- Frequent lifting of up to 50 pounds, with occasional lifting up to 100 pounds.
- Ability to work in a variety of environments, both indoors and outdoors, as needed for installations and other tasks.
- Flexible schedule, including evenings and weekends, based on store needs.
- Salary: $60,000–$75,000 per year (based on experience).
- Commission: Eligible for sales commission based on individual and store performance.
- Benefits: Health insurance, dental coverage, paid time off, employee discounts, paid training.
- Schedule: Full-time, 8-hour shifts, with flexibility to work day or evening shifts as needed.
- Location: Independence, MO (Relocation required if not local).
Salary : $60,000 - $75,000