What are the responsibilities and job description for the Level 1 Desktop Support Technician (FT) position at Custom Computer Specialists?
Join CCS dynamic team and become the problem-solving wizard our clients school needs! If you're tech-savvy, customer-focused, and ready to tackle a range of IT challenges, we have the perfect opportunity for you. Take the lead in addressing tickets, supporting educational needs, and ensuring smooth operations in our school environment. Located in Deer Park NY, Access to a car on a daily basis is required.
This position is paying between $40,000-$44,000 annually. Pay will be based on experience.
Duties:
- Address tickets in the ticketing system
- Support the staff and educational needs of the school building(s)
- Support Windows workstations
- Troubleshoot Chromebooks (optimize & reimage)
- Install and troubleshoot printers, scanners and projectors
- Work with other technicians and IT staff to update documents
Prioritize daily activities including tickets and administration requests
Qualifications:
- 1-3 years of technical experience, deskside preferred
- 2 years of customer service experience
- Have a strong understanding of Windows OS &Chrome OS
- Prior experience with a ticketing system
- CompTIA A
- Able to lift 50 pounds
Salary : $40,000 - $44,000
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