Assistant Sales Manager/Designer (Combo Position)

Assistant Sales Manager

Job Description

Custom Decorators, a division of Hunter Douglas, is the premier in-home design and installation service for major retailers and brands in North America, specializing in custom-made window treatments, including blinds, shades, shutters, and drapery. Our professional design and installation team provides customers with expert guidance, premium products, professional installation, and exceptional customer service across the United States and Canada. We manage all aspects of our customers' projects from the creative concept through the ordering process and installation. For over 25 years, our innovation, expertise, and premier product offerings have provided ideal shop-at-home solutions and a tailored in-home shopping experience.

Job Summary

The Assistant Sales Manager (ASM) is responsible for supporting the day-to-day management and coordination of sales activities relating to CDI’s in-home window treatments design business and goals and objectives. This position will report to the Region Sales Manager. The ASM will assist in managing the growth of the region and the designers within the region.

Essential Job Functions

• Assist in the recruitment, interviewing, and training of new Designers.
• Assist in follow-up for non-booked appointments and unsold jobs with clients and Designers.
• Assist in helping answer designer’s questions as it pertains to Salesforce, Direct Connect and client responses to journey emails.
• Identify opportunities to help designers in the region close more sales using Salesforce dashboard elements, and client communication.
• Collaborate to identify opportunities to meet regional sales goals and objectives.
• Assist in following up on service issues with designers, clients, and customer service representatives.
• Partner with corporate management and leadership to help execute sales team initiatives.

Requirements

• 1 years’ experience managing, recruiting, or training in a sales environment.
• 2 years’ experience in commission sales.
• Preferably experience selling in the home or selling window coverings.

Job Skills and/or Abilities

• Microsoft Office skills include Outlook, Word, Excel, Teams/Zoom.
• Experience with the ability to influence outcomes through networking and negotiating.
• Experience using a CRM system (SalesForce.com preferred).
• Experience working with sales teams including corporate offices, sales managers and sales consultants working remotely.
• Ability to understand business issues and find creative solutions.
• Ability to coach and motivate a team and an individual in a positive manner.

Job Conditions

• Home office with high-speed internet; ability to use Zoom or Teams on camera for meetings.
• The job may require hours that exceed 8 hours per day and/or 40 hours per week.
• Will require travel in local area and annual region or national meeting.

Window Treatment Designer

Who We’re Looking For

Custom Decorators has immediate opportunities for experienced design & sales professionals to partner with us as in-home custom window treatment Designers. This includes interior blinds, shades, shutters, drapery & outdoor roller shades.

Successful Designers that work for our company come from the following backgrounds:

• Interior design, window treatment sales, flooring sales, closet design, kitchen & bath remodels, and other home-investment & remodeling services.
• Graduates with degrees in design or related fields.
• Independent design company owners who are looking to expand their business.
• Experienced salespersons who have a passion for selling in the home.

Why Partner with CDI?

• Our partnerships with top-tier retailers provide a source of hassle-free, no-cost quality leads.
• Custom Decorators is Hunter Douglas’ largest customer.
• Access client & sales information anytime, anywhere.
• Ability to quote prices in the client’s home, enter & track orders, and access product installation schedules.
• Our client services satisfaction team fully supports you so you can spend your time selling.
• Direct access to dedicated sales support team members.

What You Bring to the Table

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold (training is provided).
• Ability to anticipate customer's needs through following a industry proven sales process.
• Ability to recommend products to customers to meet their specific in-home design needs.
• Willingness to learn and participate in professional training & development opportunities to increase your sales performance.

Education and Experience

• Previous sales experience required.
• In-home sales experience preferred.

Physical Requirements

• Periods of standing and walking throughout the in-home and retail spaces.
• Must be able to lift to 15 pounds at times (window treatment samples).