What are the responsibilities and job description for the Administrative Assistant position at Custom Made Better?
Job Title: Administrative Assistant
About Us:
We are a dynamic and growing company committed to excellence and innovation. We’re seeking a detail-oriented Administrative Assistant to support our team across multiple areas, including customer service, social media, and operational tasks. If you are organized, proactive, and ready to take on a variety of responsibilities, we want to hear from you.
Job Description:
The Administrative Assistant will play a key role in ensuring the smooth day-to-day operations of our business. You will be responsible for a broad range of tasks that span customer support, social media management, operational documentation, data management, HR, sales tax, and e-commerce operations. This is an excellent opportunity for someone who thrives in a fast-paced, multifaceted environment.
Key Responsibilities:
- Customer Service & Email Responses:
Respond promptly and professionally to customer inquiries via email and other communication channels, ensuring a high level of satisfaction.
- Social Media Management:
Oversee the company’s social media platforms, including content scheduling, posting, and engagement with our online community.
- SOP Creation & Maintenance:
Develop, update, and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency across operations.
- Spreadsheet/Data Management:
Create, update, and manage spreadsheets and databases to track key metrics, inventory, and operational data.
- HR Responsibilities:
Assist with HR-related tasks such as maintaining employee records, coordinating interviews, and supporting onboarding processes.
- Sales Tax Management:
Oversee sales tax calculations and filings to ensure compliance with local, state, and federal regulations.
- Shopify – New Product Listing:
Manage the process of listing new products on our Shopify store, including writing product descriptions, uploading images, and ensuring accurate categorization.
- PO Management:
Handle purchase order management, ensuring timely processing and accurate record-keeping.
Qualifications:
- Proven experience in an administrative or office support role.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency with spreadsheets (Excel, Google Sheets) and data management.
- Familiarity with social media platforms and digital marketing.
- Experience with HR processes and compliance is a plus.
- Basic understanding of sales tax procedures.
- Experience working with Shopify or other e-commerce platforms is highly desirable.
- Detail-oriented with the ability to work independently and collaboratively in a fast-paced environment.
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you are a great fit for this role. We look forward to learning more about you and discussing how you can contribute to our growing team.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $22