What are the responsibilities and job description for the Customer Relationship Specialist position at Custom Power?
**Job Description:**
As a Customer Relationship Specialist at Custom Power, you will play a critical role in building and maintaining strong relationships with our existing customers. You will be responsible for identifying opportunities to grow our customer base, increasing revenue, and improving customer satisfaction.
Main Responsibilities:
- Conduct regular check-ins and business reviews with customers to assess satisfaction and identify areas for improvement.
- Address any concerns related to quality, delivery, or service in collaboration with internal departments.
- Communicate customer feedback to internal stakeholders to drive continuous improvement.
Requirements:
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred).
- 3 years of customer-facing experience in manufacturing, electronics, or a related industry.
- Strong communication and interpersonal skills with a customer-focused approach.
