What are the responsibilities and job description for the Sales Account Manager position at Custom Power?
**Job Summary:**
The Account Manager at Custom Power is responsible for cultivating and maintaining strong relationships with existing customers, ensuring seamless account management and exceptional service.
This role involves tracking business performance, managing repeat orders, overseeing quotes, purchase order approvals, and maintaining accurate customer records. The Account Manager acts as the primary liaison between customers and internal teams, proactively addressing concerns, monitoring market trends, and ensuring compliance with contract terms.
Key Responsibilities:
- Maintain accurate and up-to-date customer records, including purchase history, forecasts, and key account details.
- Generate reports and dashboards to track account performance, key metrics, and customer engagement.
- Monitor and track business wins, customer orders, and revenue trends for existing accounts.
- Forecast future orders based on historical data, market insights, and customer demand signals.
**Requirements:**
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred).
- 3 years of account management experience in manufacturing, electronics, or a related industry.
- Experience with ERP and CRM systems for order tracking and account management.
- Able to manage multiple accounts and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with data analysis, forecasting, and reporting tools to support business decisions.
Custom Power is an equal opportunity employer and welcomes applications from diverse candidates.
