OPERATIONS MANAGER

Custom Truck One Source shop located at 7473 Reese Road, Sacramento, California 95828

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.

Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. 

Are you a driven candidate? If so, we are looking for you!  We are growing rapidly and looking for an Operations Manager who will partner with our team. The role is located at our Sacramento, CA location. 

THE IDEAL CANDIDATE

You understand the heavy equipment business and have a drive for being an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity.  

PRIMARY RESPONSIBILITIES    

•    Effectively communicate with Regional Vice President to establish production/service goals.

•    Review financial statements, sales and activity reports, and other service and production KPI goals to measure productivity and goal achievement.

•    Assess departmental and site performance and devise plans for improvement.

•    Effectively communicate with Department Managers and their teams to build, service, and repair heavy equipment in a timely, cost-efficient manner.

•    Review and approve all estimations and repair orders with service and production team.

•    Allocate budget resources for supplies, equipment, marketing, and personnel.

•    Organize and lead weekly meetings to reflect on what has been accomplished, what needs to be accomplished, and what challenges are anticipated.

•    Assess and actively pursue training and hiring needs as well as communicate any departmental issues to Human Resources.

•    Maintain and build upon safety culture and ensure employees operate within best practices for safety.

•    Oversee Quality Control to ensure proper performance and compliance with company quality standards as well as to improve service and production processes to reduce quality errors.

•    Monitor rental efficiency to ensure timely turnaround and high utilization.

•    Oversee parts operations and manage parts inventory and excess levels.

•    Support sales teams to drive revenue.

•    Ensure that facility is kept clean and presentable to customers and vendors.

•    Participate in monthly site performance reviews.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

•    High school diploma or the equivalent.

•    Professional and Technical knowledge of aerial vehicles, equipment and heavy & light duty trucks.

•    Previous management experience

•    Valid Driver’s License required

Key Traits

•    Extremely detail oriented and accurate. 

•    Must be able to work in a fast-paced environment

•    Setting priorities and adapting to changing work priorities. 

•    Must be self-sufficient and driven.

•    Meeting deadlines and schedules. 

•    Strong attendance record

•    Professional personal appearance

•    Must be able to pass a pre-employment drug test

Skills    

•    Computers and Electronics — The applicant needs to be proficient on a computer and have the ability to learn new programs quickly. Must be able to use Microsoft Office package (Word, Excel, Outlook). Must be able to work independently and create innovative solutions to problems with minimal direction from supervisors.

•    Mathematical — Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

•    Production and Processing — Knowledge of materials, production processes, quality control, costs, and other techniques for maximizing the efficiency.

•    Mechanical — Knowledge of terminology, machines, parts and tools, including their designs, uses, repair, and maintenance of heavy duty equipment and diesel trucks along with a general mechanical aptitude.

BENEFITS

•    401(k) with Employer Match

•    Competitive Health Care

•    Dental, Vision, and Life Insurance

•    Paid Vacation, Sick and Holidays

•    STD/ LTD

•    Partner Discounts

•    Investment in Employee Development

Equal Employment Opportunity Employer 

Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.