What are the responsibilities and job description for the QUALITY ASSURANCE ANALYST position at Custom Truck One Source?
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
The Quality Assurance Analyst will report directly to the Digital Product Manager and will be responsible for ensuring the quality and reliability of the company’s web software products and applications. This role involves designing and executing test plans and reporting defects to meet established standards for functionality, performance, and security before release.
Essential Duties and Responsibilities
- Develop and execute test plans, test cases, and test scripts based on functional and technical requirements.
- Perform testing to identify software defects and ensure product functionality.
- Work closely with development teams to reproduce, track, and resolve defects.
- Analyze test results and provide detailed reports, including recommendations for improvements.
- Recommend automated testing tools to streamline the testing process, improve coverage, speed up detection and resolution of defects.
- Collaborate with cross-functional teams to understand project requirements and ensure quality throughout the software development lifecycle.
- Ensure that test coverage is adequate for each release.
- Conduct regression, performance, security, and usability testing as needed.
- Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
- Work directly with IT teams to resolve technical issues.
- Ability to work as part of an Agile and highly collaborative project team.
- Other duties as assigned.
Required Skills and Qualifications
- Education - Bachelor's degree from an accredited four-year College or university preferred.
- Minimum of 2 years of experience in working with multi-site operational and technical teams.
- Proven experience as a QA Analyst or in a similar quality assurance role, with a focus on web application testing.
- Hands-on experience with manual and automated testing tools for web applications.
- Strong knowledge of software QA methodologies, tools, and processes.
- Good information technology acumen that is easily translated and communicated to business users.
- General understanding of technology as it relates to user interfaces, workflows, cloud, data warehouse, reporting and analytical tools.
- Experience with Agile/Scrum development methodologies is a plus.
- Strong communication skills, both written and verbal.
Working Conditions
- Remote or in office presence required if requested.
Physical Requirements
- Sitting, standing, and walking
- Attendance - The ability to work as scheduled with punctual attendance, Monday-Friday, plus any additional hours/days necessary to meet business demands.
- This job requires long periods of sitting in front of a computer on a regular basis, doing repetitive tasks.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
BENEFITS
- 401(k) with Employer Match
- Competitive Health Care
- Dental, Vision, and Life Insurance
- Paid Vacation, Sick and Holidays
- STD/ LTD
- Partner Discounts
- Investment in Employee Development
Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
