Camera Repair Parts Admin (Japanese Speaking)

Responsible for managing the receipt, verification, labeling, storage, documentation, and security of all camera repair supplies/parts. Deliver exceptional customer service by promptly responding to inquiries via telephone or email, focusing on providing comprehensive product information and resolving non-technical issues.

ESSENTIAL JOB FUNCTIONS: DUTIES AND RESPONSIBILITIES

List the primary job duties and responsibilities. Identify between three and eight primary duties and responsibilities for the position and be specific about exactly what the employee is expected to do.

• Provide needed parts to repair technicians and contractors timely
  

• Assist in determining order levels and also parts return and/or recovery 
  

• Work with external customers on parts order issues and/or procurement
  

• Provide phone or online support in assisting contractors
  

• Monitor Accessories Website and Process 
  

  • Maintain Inventory
    

  • Process orders and communicate to the customer
    

• Fulfill all parts orders that are received by authorized service centers and consumers
  

• Assist with organizing and maintaining all physical parts locations and create labels as needed
  

• Assist in conducting monthly inventory of all camera parts locations
  

• Assist in the disassembly of camera parts as required
  

WORKING CONDITIONS

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, etc.

• Works on-site in an office/facility
  

• Overtime may be requested due to business needs
  

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.

• Sitting, standing bending required 
  

• Lifting upwards of 50 lbs.
  

Requirements

Qualifications include:

• High School Diploma or GED
  

• 1 yr Parts room experience preferred
  

• Administrative Skills
  

• Strong attention to detail
  

• Japanese speaking a must
  

• Excel and word 
  

• Inventory Skills
  

• Customer Service 
  

• Excellent customer service abilities
  

• Proficiency in providing comprehensive product information
  

• Ability to effectively manage camera repair supplies/part