What are the responsibilities and job description for the Technical Support Engineer position at Customertimes?
A company is looking for a Technical Support Engineer (Generalist).Key ResponsibilitiesServe as a L2 technical support liaison between front-line customer support and developersTroubleshoot technical issues in existing code and systemsConduct database queries (SQL) to identify and resolve issuesRequired QualificationsBasic to intermediate SQL knowledge for database troubleshootingFamiliarity with Python, C , HTML for general troubleshootingUnderstanding of tools such as Jira, Salesforce, and Git is a plusAbility to read code for logic troubleshooting
