What are the responsibilities and job description for the Field Service Operations Coordinator III position at Cutera?
Position Summary :
The Field Service Operations Coordinator I / II will be responsible for tracking and updating sales demo and loaner equipment locations coordinating RMA parts and handpiece return processes and managing Field Service Engineer test and measurement tools including calibration schedules and equipment rotations. This role requires strong organizational skills attention to detail and the ability to work effectively with crossfunctional teams.
Duties & Responsibilities :
- Track and update the locations of sales demo and loaner equipment to ensure proper allocation and utilization.
- Coordinate the return process for RMA parts and handpieces including tracking processing and documentation in CRM and ERP systems.
- Manage FSE test and measurement tools ensuring timely calibration monitoring expiration dates and coordinating equipment rotations.
- Collaborate with field service engineers technical support teams and logistics to streamline service operations.
- Maintain accurate records of all service equipment loaners and demo devices.
- Generate reports on equipment status calibration schedules and RMA return metrics.
- Support continuous process improvements to enhance service efficiency and accuracy.
- Other duties as needed or required.
Qualifications :
Minimum Requirements & Qualifications :
Additional Information :
Cutera expects to reasonably pay in the range listed below for this position based on the city and state listed in the job posting. The actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience education and candidate residence if the position is remote or fieldbased.
Annual salary range : $80000 $90000
All your information will be kept confidential according to EEO guidelines.
If you are ready to become part of our spectacular growing and FUN company then apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.
Applicants responding to this posting must be able to provide proof of eligibility to work in the United States. Competitive salary benefits ESPP and stock options. Cutera is an Equal Employment Opportunity Employer.
Remote Work : Employment Type :
Fulltime
Key Skills
Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing
Experience : years
Vacancy : 1
Salary : $80,000 - $90,000
