Administrative Secretary

Department: Testing/tutoring department

Location: Eastern Campus

Reports To: Supervisor, Testing & Tutoring

Recruitment Type: External/Internal

Requisition ID: req5824

Employment Type: Part-Time Support Staff

Union Position: Union

Work Schedule: Wednesdays 8:30am-5pm Thursdays 8:30-5pm Fridays 8:30-5pm

Number of Openings: 1

Job Description:

SUMMARY

Provides general clerical and administrative support.

DUTIES AND RESPONSIBILITIES

• Duties and responsibilities include, but are not limited to:
  
• Demonstrates initiative in maximizing efficiency of unit operations and ability to prioritize workflow.
  
• Responds to inquiries on behalf of the unit utilizing customer-focused interpersonal skills, and assists as required.
  
• Screens incoming calls and correspondence and responds independently when possible.
  
• Prepares memorandums outlining and explaining operating procedures, monitors compliance, assists with problem resolution as necessary.
  
• Processes travel arrangements for staff in the unit, including travel vouchers, check requests and related documents. Also monitors in-county travel and ensures appropriate allocation of funds.
  
• Prepares general correspondence of all kinds and may be required to prepare documents and basic spreadsheets as needed using current technology employed by the college.
  
• May be required to prepare/maintain/distribute general purpose logs and other records in support of unit operations.
  
• Develops detailed knowledge of unit operations and procedures and maintains appropriate confidentiality of information and unit affairs. Performs other related duties as assigned.
  
• Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.
  
• Performs other related duties as assigned.

REQUIRED QUALIFICATIONS

• High school diploma or general education diploma (GED)
• Minimum of one year of related secretarial/clerical experience and/or training
• Ability to exercise good judgment and discretion in the performance of regular work
• Keyboarding, and basic grammar and math skills
• Standard level skills in word processing (MS Word) and spreadsheet applications (MS Excel)
• Excellent verbal, written and interpersonal communication skills
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Must have sensitivity to respond appropriately to the needs of a diverse population

Disclaimer: This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned.

Special Note: This is a Part-Time (1199/SEIU) Bargaining Unit Position, Grade 04. Part-Time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate: Minimum salary $15.86/hr

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands from your employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.2 Adjunct Faculty Hiring and Employment Procedure.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.