Unit Operations Specialist III

Department: Adjunct Services

Location: Metropolitan Campus

Reports To: Manager, Adjunct Services

Recruitment Type: External/Internal

Requisition ID: req5925

Employment Type: Full-Time Support Staff

Union Position: Union

Work Schedule: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

Summary

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.

Duties And Responsibilities

Duties and responsibilities include but are not limited to:

• Determines work procedures, prepares work schedules and expedites workflow
• Maintains budget spending, account activity, budget files and record books; provides budget support to campus departments; develops new budget procedures for improvement in unit
• Monitors/tracks travel database, notes and documentation relating to the travel process
• Enters purchase requisitions and BCR forms into the Banner system
• Provides clerical/general office support as needed such as assisting in the preparation of presentation materials, written documents and forms
• Provides training to staff and faculty on unit operations
• Responds to operational inquiries and information concerns from staff, faculty and the general public
• Resolves enrollment, refund problems and assists in resolving concerns of staff and faculty with issues in Banner, budget and travel issues, office equipment and computer hardware/software
• Organizes, prioritizes and delegates duties to unit staff and proofs work for conformance to policies and procedures
• Functionally supervises and schedules the work of student assistants in the assigned unit
• Performs other related duties within the job grade and job classification as assigned
  
  

Required Qualifications

• High School diploma/GED
• Four years of experience servicing students in an academic setting
• Two years of functional supervisory experience
• Administrative support experience
• Knowledge of the preparation and monitoring of a departmental budget
• Strong customer service skills
• Skills in keyboarding, basic grammar, basic math, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
• Excellent written and verbal communication skills
• Sensitivity to appropriately respond to the needs of a diverse population
  
  

Preferred Qualifications

• Associate degree
• Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
• Advanced level presentation software skills
• Experience with Banner Student Information System
• Previous experience with assisting in monitoring and preparing a departmental budget
  
  

WORKING CONDITIONS

Work is performed in an office setting with moderate noise level. The work schedule is standard college business days/times. Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.

Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 06. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate: Minimum salary $42,812/annually

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.