What are the responsibilities and job description for the Community Director position at CWS Apartment Homes?
CWS Purpose: “Enhancing Lives the CWS Way”
CWS Values:
Honoring Our Word
Do what you say you will do.
- Employ thoughtful and careful consideration when making a commitment.
- Take ownership of your commitment.
- Follow through on promises consistently.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
- Be open and honest in all situations, especially when it’s difficult to be so.
- Respect confidentiality and protect privacy.
- Put other employees, residents, and investors before yourself.
- Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
- Use honest, thoughtful, and specific communication.
- Be responsible for how you are heard.
- Be transparent and inclusive.
- Share information timely and consistently.
- Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
- Promote mindful spending.
- Be efficient.
- Be forward thinking.
- Grow with courage.
- Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
- Go above and beyond.
- Get after it.
- Hold yourself and each other accountable.
- Inspect what you expect.
- Communicate what matters most.
- Delight the customer.
What’s Your Purpose?
Lead | Accomplish | Unite
What You Will Do
As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Engaging, business savvy individuals will excel in this position. The ideal candidate should possess the following:
- Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
- Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
- Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
- CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
- Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
- Lead team members
- Create and monitor property’s operations budget
- Lease the community
- Market the community
- Maintain positive resident relations
- Oversee make-ready process
- Oversee service request process
- Oversee accounts receivable process
- Maintain accounts payable
- Review and approve payroll
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Implement and maintain the CWS Risk Management and Safety Programs
What You Bring To Us
- High school diploma or GED (required)
- 2-4 years of on-site management operations knowledge (required)
- Yardi software experience (preferred)
- Possess a valid driver’s license and current automobile insurance (required)
- Able to adhere to set and variable work schedule, including weekends and emergencies as required
- Able to adhere to company policies, procedures, and practices
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Possess supervisory/managerial skills
- Knowledge of Microsoft Office and Outlook software
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities
