What are the responsibilities and job description for the IT Support Specialist position at CyberCoders?
70-80k base full benefits
Monday-Friday onsite 7am-4pm
Los Alamitos, CA (in-between Cypress and Los Alamitos)
We are a leading mechanical and electrical construction/facilities service provider, apart of a $17B firm with offices throughout the US and ranked as one of the nation's largest electrical contractors.
This role will have you working closely with the IT management team supporting ~200 end users.
Position Overview
We are seeking a skilled IT Support Specialist to provide technical assistance and support to our internal teams and clients. The ideal candidate will have a strong background in IT support, with expertise in various Microsoft tools and security software. This role aims to ensure that our technology infrastructure runs smoothly and efficiently, allowing our organization to maintain high levels of productivity.
Key Responsibilities
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
bobby.june@cybercoders.com
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by CyberCoders on 03/26/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Monday-Friday onsite 7am-4pm
Los Alamitos, CA (in-between Cypress and Los Alamitos)
We are a leading mechanical and electrical construction/facilities service provider, apart of a $17B firm with offices throughout the US and ranked as one of the nation's largest electrical contractors.
This role will have you working closely with the IT management team supporting ~200 end users.
Position Overview
We are seeking a skilled IT Support Specialist to provide technical assistance and support to our internal teams and clients. The ideal candidate will have a strong background in IT support, with expertise in various Microsoft tools and security software. This role aims to ensure that our technology infrastructure runs smoothly and efficiently, allowing our organization to maintain high levels of productivity.
Key Responsibilities
- Provide technical support to end-users for hardware and software issues.
- Manage and troubleshoot Microsoft 365 applications, including OneDrive, Teams, and SharePoint.
- Assist with user account management in Active Directory.
- Implement and support security solutions, such as Cortex XDR and Carbon Black.
- Maintain remote desktop services (RDS) and Citrix environments.
- Support the deployment and management of SCCM clients.
- Assist with the installation and configuration of Trimble Accubid software.
- Resolve issues related to network connectivity and VPN access through Global Protect.
- Document support procedures and create user guides for common issues.
- Stay updated on the latest technologies and industry best practices.
- Bachelor's degree in Information Technology or a related field.
- 2 years of experience in IT support or a related role.
- Proficient in Microsoft 365 and associated tools.
- Familiarity with Active Directory and user account management.
- Experience with security software such as Cortex XDR and Carbon Black.
- Knowledge of remote desktop services (RDS) and Citrix.
- Certifications such as MCSA, MCP, A , and Network are preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- 70-80k base pay
- 401k
- Generous PTO / flex vacation policy
- Strong benefits package (quality health insurance, robust retirement plans, dental, vision)
- Voluntary insurance plans
- Ongoing support for professional development
- Reimbursement for completing coursework at accredited academic institutions
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
bobby.june@cybercoders.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : BJ1-1846332 -- in the email subject line for your application to be considered.***
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by CyberCoders on 03/26/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Salary : $70,000 - $80,000
