Business Analyst (NEI-4)

Job Title: Business Analyst (NEI-4)

Location: Bethesda, MD

CyberData Technologies is seeking a skilled and detail-oriented Business Analyst to support and enhance the execution of IT projects and portfolio management. The ideal candidate will bring expertise in analyzing business processes, developing strategies, and supporting decision-making that aligns with organizational goals. This role is critical in driving operational excellence and supporting strategic initiatives by identifying and addressing technology gaps and inefficiencies.

Responsibilities:

• Collaborate with stakeholders to assess operational and functional baselines, ensuring alignment with organizational goals.

• Apply industry best practices to create conceptual business models and identify relevant issues for selecting application software packages.

• Analyze IT project portfolio status and assist in developing reports and presentations for executive staff.

• Identify IT inadequacies and recommend strategies to improve functional areas like Human Resources, Finance, Supply, and Operations.

• Define and document consistent milestones for various project types in collaboration with Portfolio Managers.

• Maintain and regularly update milestones to ensure accurate tracking and progress reporting.

• Develop and document two to three-year technical roadmaps for portfolio management.

• Support functional area strategies to enhance IT capabilities and align with organizational objectives.

• Prepare and present bi-weekly progress reports to key stakeholders.

• Maintain the Portfolio dashboard using ServiceNow and ensure data accuracy.

Qualifications:

• A minimum of 5-7 years of experience as a Business Analyst or in a similar role.

• Proven ability to assess organizational baselines and develop strategies for functional and operational improvement.

• Strong analytical and problem-solving skills with the ability to identify and address IT deficiencies.

• Experience with IT portfolio management, including developing reports and presentations for executive staff.

• Familiarity with documenting milestones and maintaining technical roadmaps for IT projects.

• Proficiency in tools like ServiceNow for portfolio tracking and reporting.

• Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams.

• Ability to manage multiple tasks and deliver results within tight deadlines.

• Bachelor’s degree in Business, IT, or a related field is preferred.

• PMP or equivalent certification is a plus.