What are the responsibilities and job description for the IT Technical Support position at CYBERDENTAL CORP.?
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology in dental offices sustainability. Customer services skills will be needed as you are talking to clients daily. You will have a great opportunity to learn and grow within the company if you put in the work. We are looking for someone with a lot of energy, great customer service, level-headed, and quick on their feet. If you feel you have what it takes, please apply and leave a description of why you fit this role.
Responsibilities
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
Skills
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional)
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $14 - $18