Demo

Monitoring Engineer - Mid level

Cybermedia Technologies
Mc Lean, VA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/15/2025

Position Description : Monitoring Engineer - Mid level

About Us

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in Reston, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE : MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

About the Position

Career Level / Position Title : Monitoring Engineer - Mid

Clearance : Active IRS MBI

Location : Tysons Corner / Hybrid

Reports To : VP of Federal Financial

Key Relationships : Sr. Systems Architect, Deputy Program Manager, Task Order Project Manager

We are seeking a skilled Monitoring Engineer with expertise in Splunk and AppDynamics to join our team. This role is integral to ensuring the performance, availability, and reliability of mission-critical applications and infrastructure.

Duties and Responsibilities

  • Design, implement, and manage monitoring solutions using Splunk and AppDynamics to proactively identify and resolve performance issues.
  • Create and maintain dashboards, reports, and alerts in Splunk and AppDynamics for application and infrastructure monitoring.
  • Develop and optimize search queries, configurations, and custom scripts to enhance monitoring capabilities.
  • Collaborate with cross-functional teams to gather monitoring requirements and ensure alignment with business objectives.
  • Analyze system logs, events, and application performance metrics to detect anomalies, troubleshoot issues, and recommend improvements.
  • Implement and maintain integrations between monitoring tools and third-party platforms to create a comprehensive monitoring ecosystem.
  • Drive automation efforts to improve the efficiency and accuracy of monitoring processes.
  • Conduct capacity planning and performance tuning for monitored systems and applications.
  • Document monitoring solutions, configurations, and processes to support knowledge sharing and operational excellence.

About You

  • ACTIVE IRS MBI (MODERATE BACKGROUND INVESTGIATION) CLEARANACE REQUIRED. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THIS CLEARANCE.
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 3-5 years of hands-on experience with Splunk, including dashboard creation, alerting, and custom query development.
  • Proficiency with AppDynamics, including configuring application performance monitoring (APM) solutions and analyzing application flows.
  • Strong knowledge of system and network monitoring concepts, metrics, and troubleshooting methodologies.
  • Familiarity with scripting languages such as Python, PowerShell, or Bash for automation.
  • Experience with cloud environments (e.g., AWS, Azure) and monitoring cloud-native applications.
  • Knowledge of ITIL processes and incident management best practices.
  • Desired Qualifications

  • Splunk certifications (e.g., Splunk Core Certified User, Splunk Core Certified Power User).
  • AppDynamics certifications (e.g., AppDynamics Associate Performance Analyst).
  • Experience with additional monitoring tools (e.g., Dynatrace, New Relic, or Prometheus).
  • Familiarity with containerization (Docker, Kubernetes) and related monitoring tools.
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
  • This position offers an opportunity to work in a dynamic, fast-paced environment and contribute to the success of our government contracting business. If you are highly motivated and detail-oriented, we encourage you to apply.

    About the Hiring Process

    We aim to have a thorough hiring process that will provide you with quick feedback. You will participate in interviews with the Deputy Program Manager, Sr. Systems Architect, and VP of Federal Financial Practice.

    Your interviews will dive deep into previous experiences and results, as well as provide an opportunity to solve live technical scenarios business scenarios. You may be presented with a brief code / technical case to demonstrate proficiency with the required tools.

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