Business Requirements Coordinator - Remote

Job Description:

As a Business Requirements Coordinator, you will manage the business requirements for the client’s business approval process. This role involves facilitating and processing client requests, ensuring effective communication with customers, and handling a backlog of requests. Success in this position requires strong administrative skills, organization, attention to detail, and excellent customer service.

Key Responsibilities:

• Work directly with customers to gather and document business requirements in compliance with established policies and procedures.
• Prepare and submit information and documentation to security, legal, and administrative approvers.
• Meet with stakeholders, including legal, business, and security teams, to ensure timely processing and approval of requests.
• Review, interpret, and provide input on contract agreements and other contractual documents.
• Collaborate with vendors to communicate Commonwealth requirements and cloud use documentation.
• Research existing solutions in the Commonwealth that may meet documented business needs.
• Provide guidance to customers on the business approval process, policies, and procedures.
• Track and manage the backlog of requests.
• Facilitate additional information requests during the approval process.
• Serve as a point of contact and subject matter expert for client and delivery centre staff.
  
  

Required Skills, Experiences, Education, and Competencies:

• 2 years of full-time experience managing projects, program management, or process administration.
• 3 years of full-time experience dealing directly with customers.
• 1 years of experience in vendor management.
• Strong leadership and organizational skills.
  
  

The hourly range for roles of this nature are $35.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.