Business System Analyst - Hybrid

Job Description:
As a Business System Analyst, you will coordinate system testing, including preparation, execution, and installation support to ensure quality system changes. You will monitor production systems, provide daily business and system consultation, resolve complex production issues, and support assigned client systems. This role involves leading major projects, estimating timelines and resources, organizing technical and business aspects, and ensuring accurate documentation of business needs. The analyst will collaborate with programmers, users, and product owners to facilitate system enhancements, prioritize requirements, and streamline agile development processes.

Key Responsibilities:

• Understand and document requirements, collaborating with Product Owners (PO) and Scrum teams to define functionality and scope.
• Facilitate discussions with POs to identify and document the "what," including data modeling, activity diagrams, mapping, and UI design questions.
• Conduct pre-refinement sessions to prepare and finalize user stories, ensuring they are clear, testable, and categorized appropriately (MVP, Post MVP, Fast Follow).
• Work with the PO to prioritize tasks and maintain alignment with sprint timelines, staying 2-3 sprints ahead to optimize delivery.
• Assist in backlog management, including cleaning out outdated stories, archiving unused work, and maintaining an organized backlog inventory.
• Collaborate on documenting initiatives, epics, and stories, ensuring alignment with project goals and supporting PI Planning activities.
• Monitor daily production systems, troubleshoot issues, and support business and system enhancements to meet client requirements.
• Lead and execute system testing processes, ensuring accuracy, functionality, and adherence to project timelines.
• Identify and document cross-application enhancements, ensuring development impacts are communicated to relevant teams.
• Provide continuous support to project stakeholders and maintain comprehensive project documentation.

Required Skills, Experiences, Education, and Competencies:

• Bachelor’s degree in a related field or equivalent experience.
• 4-8 years of experience as a Business System Analyst or in a related role.
• Strong understanding of agile processes, user stories, and backlog management.
• Experience facilitating pre-refinement discussions and creating testable, well-documented user stories.
• Proficiency in tools such as JIRA, spreadsheets, and agile backlog prioritization.
• Knowledge of data modeling, process flows, and activity-level diagrams to support business and technical requirements.
• Ability to work ahead of sprints, ensuring tasks and priorities align with delivery schedules.
• Strong analytical, problem-solving, and communication skills for engaging with product owners and technical teams.
• Experience leading system testing efforts, including preparation, execution, and implementation support.
• Excellent organizational skills with the ability to manage large backlogs, document epics, and support PI planning activities.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.