What are the responsibilities and job description for the Microsoft Dynamics 365 Lead - Hybrid position at cyberThink Inc?
Job Description:
As a Microsoft Dynamics 365 Lead, you will aid in requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
Responsibilities:
cyberThink is an Equal Opportunity Employer.
As a Microsoft Dynamics 365 Lead, you will aid in requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
Responsibilities:
- Design and develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse), and C#.
- Troubleshoot and remediate technical issues in Dynamics 365; document solutions and collaborate with system administrators and IT resources to implement fixes.
- Adhere to best practices for implementing business solutions and define/refine a governance approach for the platform’s use.
- Develop and disseminate documentation, including requirements, recommendations, and technical analysis.
- Prepare mock-ups/prototypes based on requirements and leverage Power Platform features/tools to offer solutions that meet business needs.
- Act as a liaison between IT and business units; manage issue logging, tracking, and resolution.
- Expertise in Dynamics 365 Customer Engagement, focusing on the Field Service and Customer Service modules.
- Demonstrated experience with Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
- Strong organizational and interpersonal skills.
- Clear and concise written and verbal communication skills.
- Ability to work seamlessly within a team and manage individual tasks.
- Capability to react quickly to a fast-paced, rapidly changing environment.
- Proven experience and judgment to plan and accomplish goals.
- Ability to perform a variety of complex tasks independently.
- Experience working with a team of Developers and System Engineers.
- Ability to review and refine processes to align with priorities.
- Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator) is preferred.
- Willingness to support after-hours work and work-from-home support as needed.
cyberThink is an Equal Opportunity Employer.
Salary : $50 - $80
