Demo

Dynamics 365 Tech Lead

VRK IT Vision Inc.
Richmond, VA Contractor
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/30/2025
Key Responsibilities

  • Provide expertise in Dynamics 365 Customer Engagement, with a focus on Dynamics 365 Sales and Customer Service modules.
  • Customize, configure, and deploy Microsoft Dynamics 365 solutions, adhering to best practices and governance policies.
  • Engage in requirements gathering, fit-gap analysis, and design for Microsoft Power Platform solutions.
  • Develop and maintain web components using .NET, SQL, Azure, and C# in conjunction with Dynamics 365 and Power Platform.
  • Troubleshoot and resolve technical issues related to Dynamics 365, documenting solutions and working with system administrators for implementation.
  • Provide knowledge on Microsoft licensing models for Dynamics 365 and Power Platform.
  • Develop documentation for platform usage, technical analyses, and provide guidance on governance approaches.
  • Prepare mockups/prototypes based on business requirements and suggest solutions leveraging Power Platform tools.
  • Collaborate with business units and IT teams to facilitate communication, log issues, and provide timely resolutions.
  • Assist in discerning between Dynamics 365, PowerApps, and Power Automate and suggest efficient solutions based on business needs.
  • Contribute to improving processes and policies for Business Enablement Services
  • Utilize DevOps methodologies within the Power Platform for enhanced solution delivery.
  • On-call support as necessary for after-hours work.
  • Support work-from-home environments and ensure the expected level of service.

Professional Qualifications

  • Strong organizational, analytical, and interpersonal skills.
  • Excellent written and verbal communication abilities.
  • Ability to manage tasks independently, perform complex problem-solving, and collaborate effectively in a team.
  • Experience working in a fast-paced, rapidly changing environment.
  • Ability to provide on-call and after-hours support as necessary.

Preferred Experience

  • DevOps in Power Platform environments (e.g., Power Pipelines, ALM Accelerator).
  • Experience in Data Migration and Integration using SSIS or other related tools.

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