Workstation Specialist - Hybrid

Job Description

Job Description

Job Description :

As a Workstation Specialist, you will provide advanced PC installation, support, and troubleshooting services for various Client offices, field sites, and remote locations. You will assist IT teams by delivering Tier 2 support for hardware, software, installation, and troubleshooting across a five-county region.

Key Responsibilities :

• Install, configure, and support PC hardware, peripherals, and software in networked and standalone environments.
• Install and configure Cisco VPN routers, Microsoft Windows, RDP, SCCM, and Remedy.
• Troubleshoot individual PC issues, respond to service requests, and support end users via phone, email, and in person.
• Deploy and manage mobile iOS devices, including iPhones and iPads, using MDM consoles.
• Install and support network cabling, including Cat5e / 6 terminations and patching.
• Maintain accurate equipment inventory and document asset management details.
• Provide support for telecommunications, including VoIP, conferencing tools, and unified communications.
• Troubleshoot and support diagnostic software for field equipment and fleet management.
• Assist with documentation of technical processes and identify areas for improvement.
• Travel to multiple sites using a personal vehicle, transporting computer equipment as needed.

Required Skills, Experience, Education, and Competencies :

The hourly range for roles of this nature are $20.00 to $40.00 / hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

Salary : $20 - $40