What are the responsibilities and job description for the Business Systems Analyst - Hybrid position at cyberThink?
Job Description :
The main function of a Business Systems Analyst is to analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.
Common Essential Duties and Responsibilities
Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP S4 / HANA system
Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies
Manage operational support and assist in new product launches, focusing on pricing setup, SKU setup, MAP registration, and SKU extensions
Distill vision and strategy for the team. Evangelize and motivate cross-functional teams.
Assist in preparation of project planning and coordination, including but not limited to scheduling, defining roles, responsibilities, and documentation
Monitor all interfaces in and out from N-ERP to vendors, warehouse management systems, and samsung.com to ensure seamless integration and functionalities
Conduct month / quarter / year end closing activities by supporting accounting and finance team on finding the root cause on any AR discrepancies, fixing issues with engineering team, and performing deep dive analysis of order gaps
Work with cross functional teams including HQ, Engineering teams, operation teams, and vendors if required
Assist in presenting re-engineered processes to all levels of the organization
Background / Experience
At least 2-5 years of experience supporting operations and product delivery using SAP system
Experience in process & SAP SD or FI / CO module management and business strategy
Bachelor's degree in relevant field required (Computer science or information sciences and technology undergraduate degree strongly preferred)
Demonstrable ability to looks for areas of improvement and proposes process improvement initiatives
Proven execution of new process and system improvement strategies, principles, and techniques
Experience in leading cross functional teams that gather information to identify improvement strategies by understanding the organization structure and effectively navigating to drive change management process and system
Systems familiarity (ERP : SAP HANA, Postman, XML, Web Interface, Tableau)
Proven ability using Microsoft Office products to Expert / Advanced level
Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines
Keep a pulse on the job market with advanced job matching technology.
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