Billing and Collections Coordinator

CYC Realty Management is a full service real estate firm located in Latham, NY with over thirty years experience in the real estate field. Our management portfolio includes homeowners associations, condominium/townhouse associations, apartment complexes, commercial property and single-family homes. Our company is currently seeking an Accounts Receivable to join our team! You will be responsible for day to pay payments, entering transactions from lock box and local deposits, while managing delinquency and customer support. Expectations will be the ability to learn quickly, work well in a fast-paced environment with a high level of accuracy and attention to detail. We offer benefits including health insurance and a 401(K) plan.

Main Job Duties and Responsibilities

• maintain up-to-date billing system
• Import daily lock box files for payments
• follow up on, collect and allocate payments
• carry out billing, collection and reporting activities according to specific deadlines
• monitor customer account details for non-payments, delayed payments, and other irregularities
• research and resolve payment discrepancies
• generate age analysis; notify homeowners of delinquencies
• review AR aging to ensure compliance
• maintain accounts receivable customer files and records
• follow established procedures for processing receipts, cash etc.
• process credit card payments
• prepare bank deposits
• investigate and resolve customer queries
• process adjustments
• communicate with customers via phone, email, mail or personally
• assist with month-end closing
• collect data and prepare monthly metrics
• prepare re-sale letters and documents

Education and Experience/Knowledge

• knowledge of accounts receivable
• data entry
• office administration and procedures
• general bookkeeping procedures
• general accounting principals
• proficient in relevant computer software (windows 10, Word, Outlook, and Excel)
• regulatory standards and compliance requirements
• 1-3 years accounts receivable and general accounting experience
• Work with Yardi Systems (Genesis 2)

Key Skills and Competencies

• attention to detail and accuracy
• General math skills
• good verbal and written communication skills
• organizational skills
• information management
• problem analysis and problem solving skills
• team member
• sense of urgency
• timely
• tenacious
• customer service skills

Job Type: Full-time

Pay: $19.00 - $23.50 per hour

Expected hours: 40 per week

Work Location: In person

Salary : $19 - $24