What are the responsibilities and job description for the Coffee Shop Manager position at Cyclelogical Coffee Shop?
Job Overview
We are seeking a dedicated and experienced Coffee Shop Manager to oversee the daily operations of our coffee shop. The ideal candidate will have a background in food service and casual dining, coupled with exceptional leadership skills. As the Coffee Shop Manager, you will be responsible for ensuring a welcoming environment for both customers and staff while maintaining high standards of quality and efficiency. This is a tipped position, starting at $16.50 tips per hour.
Responsibilities
- Lead and manage daily operations of the coffee shop, ensuring exceptional customer service at all times.
- Train, develop, and mentor staff to enhance their skills and performance in food service and customer interaction.
- Oversee inventory management, including ordering supplies and managing stock levels to minimize waste.
- Implement effective training programs for new hires, focusing on coffee preparation techniques and customer service excellence.
- Assist in interviewing potential candidates for various positions within the shop, including assistant managers.
- Maintain cleanliness and organization of the kitchen and dining areas to comply with health regulations.
- Create a positive work environment that encourages teamwork and collaboration among staff members.
- Handle customer inquiries and resolve any issues or complaints promptly to ensure satisfaction.
Requirements
- Proven experience in a leadership role within the food service or casual dining industry is preferred, but not required
- Strong knowledge of coffee preparation techniques and menu offerings is helpful, but we can train.
- Excellent communication skills with the ability to motivate and inspire team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A passion for coffee culture and commitment to providing outstanding customer experiences.
Join our team as we strive to create a vibrant community hub where great coffee meets exceptional service!
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $17