What are the responsibilities and job description for the Credit and Collections Analyst position at Cynet Systems?
Job Description : Responsibilities :
- Take responsibility for all account receivables by setting collection priorities within the assigned portfolio to achieve or exceed stated collection metrics under minimal supervision.
- Proactively confers with customers via telephone calls and emails in an attempt to determine the reason for overdue payment and secure payment.
- Records information about the customer and status of collection efforts in SAP and / or other approved software.
- Researches and identifies payment discrepancies, reconciles accounts, and logs disputed items.
- Deliver difficult and complex messages, while maintaining relationships.
- Manage daily order releases and escalate held orders as necessary per credit policy to resolve payment issues.
- nalyze Customer's financial data to ensure the proper valuation of default and collections risk as well as proper exposure aggregation.
- Underwrite customer's credit limits and approve new equipment opportunities.
- Follow established credit policies and procedures to ensure quality and adherence to internal controls and auditing requirements.
- Escalates accounts to credit management and outside collection agencies as needed.
- Maintain relationships with internal stakeholders.
- Other credit and collection duties as assigned.
Qualifications :