What are the responsibilities and job description for the Customer Support Representative position at Cynet Systems?
Job Description : Responsibilities :
- Candidate will execute all administrative tasks relating to the Client Fire Suppression parts and product and positively interact with customers both verbally and written.
- Handle customer complaints.
- Review and close disputes with the collections team.
- Follow up and coordinate internal resolution to customer complaints.
- Handle RMAs / credits.
- Manage cases in Salesforce.
Requirements :
