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Data Center Technician

Cynet Systems
Jackson, MI Contractor
POSTED ON 12/26/2024 CLOSED ON 1/25/2025

What are the responsibilities and job description for the Data Center Technician position at Cynet Systems?

Job Description:

Responsibilities:
  • Physical Support and Maintenance.
  • Install, move, and decommission servers, network devices, and other hardware components.
  • Perform physical hardware inspections and troubleshooting.
  • Handle cabling tasks including running, patching, and managing cables.
  • Replace hardware components such as hard drives, memory modules, power supplies, etc.
Operational Support:
  • Assist in the setup and configuration of data center equipment.
  • Perform routine checks and maintenance tasks as directed.
  • Ensure proper labeling and documentation of hardware and cabling.
  • Assistance:
  • Act as the on-site presence for remote technical teams.
  • Execute remote instructions accurately and promptly.
  • Provide real-time feedback and updates to remote teams during troubleshooting and maintenance activities.
  • Site Support.
  • Travel to the sites covered by this position based on the requirement, urgency and priority.
  • Support the End Users with their physical connectivity issues.
  • Monitoring and Reporting:
  • Monitor data center infrastructure for alerts and issues.
  • Report any discrepancies, malfunctions, or abnormalities to the appropriate teams.
  • Maintain logs of activities and incidents for reporting purposes.
  • Compliance and Safety:
  • Adhere to all data center policies and procedures.
  • Follow safety protocols to ensure a safe working environment.
  • Ensure compliance with industry standards and regulatory requirements.
Qualifications:
  • Education: High school diploma or equivalent; technical certifications (e.g., CompTIA A , Network ) are a plus.
  • Experience: Previous experience in a data center or IT support role preferred.
Technical Skills:
  • Basic understanding of server and network hardware.
  • Familiarity with cabling standards and practices.
  • Ability to follow technical instructions and diagrams.
Physical Requirements (Due to the nature of the job):
  • Ability to lift and move heavy equipment (up to 50 lbs).
  • Comfortable working in confined spaces and at heights using ladders.
Soft Skills:
  • Strong communication and interpersonal skills.
  • Attention to detail and excellent organizational abilities.
  • Problem-solving mindset and ability to work independently or in a team.
Work Environment:
  • Data center environment with controlled temperatures.
  • On-call availability for emergency support.
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