What are the responsibilities and job description for the Field Support Technician position at Cynet Systems?
Job Details
We are looking for Field Support Technician for our client in Tampa, FL
Job Title: Field Support Technician
Job Type: Contract
Job Description:
Job Description:
- 5-7 years Win7 and Win10 operating systems knowledge.
- Ability to perform logical OSI layer troubleshooting to determine the root cause of errors.
- Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks.
- Subnetting and basic network security.
- Familiarity with the ServiceNow ticketing system and reporting metrics.
- Experience developing and deploying attended/unattended imaging/OS installation and virtual backups.
- SCCM software deployment & management tool.
- Remote desktop / remote support software experience for technical troubleshooting
- Microsoft Office 2016 and O365.
- Microsoft Teams/web conferencing services.
- Data storage, migration, and archiving best practices.
- Bachelor's of Science in Computer Science, Life Science or equivalent industry experience.
- CompTIA A , N or S optimal.
- 5 years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems.
- AWS S3 storage and Virtual Workspace experience, a plus.
- Experience with scientific instrumentation.
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