What are the responsibilities and job description for the Learning and Development Program Manager-Recruited position at Cynet Systems?
Job Description:
Pay Range $49hr - $54hr
Responsibilities:
Pay Range $49hr - $54hr
Responsibilities:
- Develop a strategic training plan that addresses the current and future needs of the IT Client Services staff.
- Engage with key stakeholders across the organization to gather input, identify training needs, and ensure alignment with departmental and organizational objectives.
- Develop the training program to support a diverse group of IT professionals, catering to various learning styles and backgrounds.
- Program should include both soft skills (e.g., communication, teamwork, problem-solving) and technical skills (e.g., system administration, troubleshooting, software use).
- Work closely with subject matter experts including Human Resources, Communications, and the Center for Workplace Development to develop and validate training content.
- Ensure the curriculum is aligned with industry best practices and organizational goals.
- Design training materials and delivery mechanisms, including online courses, workshops, hands-on labs, and self-paced learning modules.
- Develop and execute a communication plan that includes a catalog of courses to ensure all stakeholders are informed about learning opportunities.
- Develop dashboards and reports to support a variety of training stakeholders including individual staff, managers, and leadership.
- Oversee the rollout and implementation of the training programs.
- Partner with and leverage HUIT’s central L&D team to execute on Client Services training initiatives, including delivery of courses and training.
- Establish metrics and feedback mechanisms to assess the impact of training initiatives, including progress against goals and key outcomes.
- Analyze evaluation metrics to measure program success.
- Other duties as needed or required.
Salary : $49 - $54
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