What are the responsibilities and job description for the Office Coordinator And Insurance Eligibility Specialist position at Cynet Systems?

Job Description:

Pay Range: $22.50hr - $26.50hr

Essential Duties:

Communication Skills:

Ability to communicate effectively with co-workers in relaying information in a timely manner.
Receive all calls in a professional manner.
Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.

Computer Skills:

Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.).
Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information.
Maintain computer records and files as needed.
Design, develop and produce PowerPoint presentations for special events or committee meetings.
Must be able to use business format for letters and assure grammatical accuracy.

Customer Service:

Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff.
Demonstrates outstanding telephone etiquette.

Data Entry And Report Preparation:

Enters data in a timely manner, ensuring that all information is accurate.
Prepares reports for committee meetings and other hospital departments/services.

Information Distribution:

Meeting Scheduling:

Coordinates meeting dates and times with all participants.
Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.
Attends meetings and types minutes of meetings as requested.

Office Maintenance:

Required Qualifications:

2 years’ Experience in a secretarial role.
Experience in customer service field.
Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint.
Must be able to use spreadsheets for display of data and manipulate data for presentation to various departments.
Demonstrate excellent customer service behavior.
Demonstrates excellent verbal and written communication skills.

Preferred Qualifications:

Required Skills:

Insurance verification knowledge: Private health insurance (PPO, HMO, POS, EPO, Group), Public health insurance (Medicaid and Medicare), and Workers’ Compensation.
Computer literate ( we use different types of medical software) and operating common software systems such as Word, Excel.
Detail oriented/Ability to multitask.

Preferred Skills:

Strong experience in insurance eligibility and benefits.
Excellent Customer Service Skills.
Ability to Work Effectively Both Independently and as Part of a Team.
Strong Organizational Skills.
Professional and Neat Appearance.
Verify insurance eligibility/benefits and update health plans accordingly in the patient’s EMR.
Submit authorizations using various methods, including fax, insurance portal, or phone calls.
Scheduling appointments, which also involves registering new patients in the EMR.
Work on bump reports, which consist of appointments that were canceled for various reasons.

Minimum Education:

Salary : $23 - $27

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Office Coordinator And Insurance Eligibility Specialist