What are the responsibilities and job description for the Office Coordinator And Insurance Eligibility Specialist position at Cynet Systems?
Job Description:
Pay Range: $22.50hr - $26.50hr
Essential Duties:
Communication Skills:
Pay Range: $22.50hr - $26.50hr
Essential Duties:
Communication Skills:
- Ability to communicate effectively with co-workers in relaying information in a timely manner.
- Receive all calls in a professional manner.
- Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.
- Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.).
- Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information.
- Maintain computer records and files as needed.
- Design, develop and produce PowerPoint presentations for special events or committee meetings.
- Must be able to use business format for letters and assure grammatical accuracy.
- Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff.
- Demonstrates outstanding telephone etiquette.
- Enters data in a timely manner, ensuring that all information is accurate.
- Prepares reports for committee meetings and other hospital departments/services.
- Maintains computer data information accurately and timely.
- Assures confidentiality of information.
- Coordinates meeting dates and times with all participants.
- Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.
- Attends meetings and types minutes of meetings as requested.
- Completes copying, collating and coordinating materials in an orderly manner.
- Maintain files for the General filing system.
- Picks up and delivers mail to and for nursing managers/directors.
- Provide a file system that allows for easy retrieval of information.
- Performs other duties as assigned.
- 2 years’ Experience in a secretarial role.
- Experience in customer service field.
- Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint.
- Must be able to use spreadsheets for display of data and manipulate data for presentation to various departments.
- Demonstrate excellent customer service behavior.
- Demonstrates excellent verbal and written communication skills.
- Bachelor's degree in related field.
- Experience with data entry and statistical analysis.
- Experience with Kronos timekeeping system.
- Medical Terminology.
- Insurance verification knowledge: Private health insurance (PPO, HMO, POS, EPO, Group), Public health insurance (Medicaid and Medicare), and Workers’ Compensation.
- Computer literate ( we use different types of medical software) and operating common software systems such as Word, Excel.
- Detail oriented/Ability to multitask.
- Strong experience in insurance eligibility and benefits.
- Excellent Customer Service Skills.
- Ability to Work Effectively Both Independently and as Part of a Team.
- Strong Organizational Skills.
- Professional and Neat Appearance.
- Verify insurance eligibility/benefits and update health plans accordingly in the patient’s EMR.
- Submit authorizations using various methods, including fax, insurance portal, or phone calls.
- Scheduling appointments, which also involves registering new patients in the EMR.
- Work on bump reports, which consist of appointments that were canceled for various reasons.
- High school or equivalent.
Salary : $23 - $27
