What are the responsibilities and job description for the Senior Customer Service Representative position at CYNET SYSTEMS?
Job Description:
Pay Range: $19.55hr - $32.58hr
Responsibilities:
Pay Range: $19.55hr - $32.58hr
Responsibilities:
- Manage customer inquiries (phone, email, in-person).
- Coordinate orders, deliveries, and returns using Rental Results.
- Track inventory, schedule technicians, and support service orders.
- Assist with contract updates, billing, and documentation.
- Collaborate with the branch team to resolve issues and meet customer needs
- Compile reports and support shop technicians as needed.
- High school diploma 2 years of related experience.
- Forklift experience preferred.
- Strong communication, organization, and customer service skills.
- Proficiency in Microsoft Office and ERP systems.
- Comfortable in both office and warehouse settings, with PPE.
Salary : $20 - $33
