What are the responsibilities and job description for the Senior Customer Service Representative position at swipejobs?
JOB DESCRIPTION:
Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites. This role requires strong initiative, direct communication with the manager, and occasional warehouse access for inspections. Forklift use may be needed. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.
RESPONSIBILITIES:
- Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites.
- Forklift use may be needed.
- Manage customer inquiries (phone, email, in-person)
- Coordinate orders, deliveries, and returns using Rental Results
- Track inventory, schedule technicians, and support service orders
- Assist with contract updates, billing, and documentation
- Collaborate with the branch team to resolve issues and meet customer needs
- Compile reports and support shop technicians as needed
#cspro
1028602
Salary : $28 - $32
