Dropship Manager

About Cynthia Rowley

Cynthia Rowley is a leading global lifestyle brand based in New York City, known for women’s ready-to-wear, accessories, small leather goods, activewear including ski, surf, and swimwear. Cynthia Rowley is a community of creative, smart entrepreneurs seeking exceptional talent to further build the brand. Our headquarters is based in New York City. For more information on Cynthia Rowley, please visit www.CynthiaRowley.com.

JOB TITLE: Dropship Manager

JOB PURPOSE: Dropship Manager is responsible for growing our drop ship channel across major, specialty, and off-price retail partners. This role is critical in ensuring seamless operations, accurate product launches, and timely order fulfillment in a fast-paced fashion environment. The ideal candidate has a strong background in logistics, wholesale, and e-commerce, with hands-on experience managing vendor relationships, inventory levels, and EDI platforms.

• Manage all dropship accounts (domestic & international), including major retailers like Neiman Marcus, Saks, Nordstrom, Bloomingdale’s, Amazon Fashion, and more.
• Oversee order processing and maintenance, including the creation of pick tickets, ASNs, and market reorders.
• Ensure accurate and timely upload of product data, imagery, and copy for each new collection across all platforms.
• Upload assortments and sync inventory using platforms like Cymbio, Mirakl, and other vendor-specific portals.
• Collaborate with the Planning team to monitor and manage inventory levels and availability.
• Work closely with 3PL partners (e.g., Bergen Logistics) to ensure efficient and timely shipments.
• Maintain compliance with routing and shipping requirements, including EDI documentation, across all dropship accounts.
• Create and distribute line sheets and ATS packages for full-price and off-price accounts.
• Onboard new dropship partners and ensure a smooth launch and integration process.
• Analyze selling reports across dropship and wholesale channels to identify trends, optimize performance, and drive reorders.
• Partner cross-functionally with E-commerce, Planning, Logistics, Warehouse, and Customer Service teams to ensure alignment and timely execution.
• Troubleshoot and resolve any order fulfillment, billing, or compliance issues.
• Supervise and support warehouse coordination when necessary to meet dropship SLAs.

• Ability to work Monday–Friday, 10am–6pm in our New York office.
• 3 years of dropship, wholesale, or logistics experience within the fashion industry.
• Strong working knowledge of Shopify (required) and ApparelMagic (preferred).
• Experience with Cymbio and Mirakl platforms (required).
• Proficiency in Google Sheets/Excel (Pivot Tables, VLOOKUP, data analysis).
• Familiarity with WMS, EDI platforms, and working in open warehouse environments is a plus.
• Demonstrated success managing production, allocating resources, and ensuring order accuracy.
• Strong understanding of e-commerce fulfillment and drop shipping processes.
• Excellent organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Outstanding attention to detail and follow-through under tight deadlines.
• Strong interpersonal and communication skills to work with internal teams, vendors, and retail partners professionally.
• Demonstrated ability to maintain and improve operational compliance standards and processes.