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Director of Operational Excellence

Cypress HCM
Hunt Valley, MD Full Time
POSTED ON 4/5/2025 CLOSED ON 4/27/2025

What are the responsibilities and job description for the Director of Operational Excellence position at Cypress HCM?

**About the Role**

We are seeking an experienced Director of Operational Excellence to join our Cypress HCM team in Hunt Valley, MD.

This is a fantastic opportunity for a talented individual to become a proactive member of our global Operational Excellence (OPEX) community. The successful candidate will report directly to the Worldwide VP Integrated Supply Chain.

The Director, Operational Excellence will be passionate about creating a culture of operational and customer excellence, implementing change, and driving Continuous Improvement (CI) across the network through the Excellence program.

This strong operational excellence and continuous improvement identity will be created through the systematic application of LEAN production and CI principles, methodologies, and associated tools, to ensure sustainable optimization of performance in the areas of quality, delivery, and cost, whilst improving safety.

Key Responsibilities:

  • Lead strategy development and deployment (SDD). Ensure strategic alignment through cascading Key Performance Indicators (KPIs') top down and bottom up.
  • Partner with plant Leadership team and Business Unit Managers / Leader to co-develop and execute the plant's implementation of the Excellence and Cost to Win plan.
  • Coach the plant leadership team, with regards to Excellence, with focus on external and internal benchmarking.
  • Develop and grow capability through components and component teams to establish the fundamentals of excellence in safety, quality, and reliability.
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