What are the responsibilities and job description for the Inside Sales Specialist position at Cypress HCM?
Job Duties :
- Receives calls from customers seeking aftermarket parts and rebuilds
- Conducts technical research on part numbers for sales orders
- Identifies components of parts for special kits; group of parts that make up sub-assemblies
- Verifies part pricing with Customer Support Supervisor or Manager
- Identifies needed machine manual updates and communicate to documentation
- Occasionally enters new part numbers into Finesse system
- Helps to identify whether customer requests are under warranty
- May help identify Engineering Change Requests and communicate with Engineering or other Groups
- May do parts look up and pull drawings to support purchasing
- Must be able to participate in rotating 24 / 7 on call non business hours.
Skills Needed :
Direct hire
Fully onsite role
M-F 8am-5pm rotating on-call weekends
Pay : $27-29 / hr depending on skills, education, etc.
Salary : $27 - $29
