What are the responsibilities and job description for the Financial Counselor position at Cypress Healthcare Partners?
Job Description
Job Description
SUMMARY
Provides indirect patient care in the office setting. Provides financial counseling to patients at the start of a new treatment / regimen. Works to obtain financial support from agencies like foundations and co-pay assistance cards including assisting the patient with completing application. Meets the communication needs of the patient / family, office staff and the medical staff. Participates in performance improvement activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but not limited to the following :
- Ensures services are provided in an effective and efficient manner when providing, clerical and administrative support.
- Performs financial counseling by meeting with the patient to explain coverage and out of pocket expenses based on physician’s orders.
- Enroll patients on financial assistance programs to help patient with out-of-pocket costs on an as needed basis. Generally, for patients that are uninsured or have high deductibles / co-pays.
- Checks eligibility for all insured patients scheduled in the Community Wide Scheduler module within Meditech for the Outpatient Infusion Center and in the Clinic
- Understands SVHC billing policies and procedures and can explain the policy to patients.
- Obtain authorization for all treatments and injections for all insurance companies.
- Answers the telephone in a professional and courteous manner Replies to voicemails daily.
- Documents properly in the patient chart in electronic medical record.
- Assists to co-workers as needed.
- Maintains a good working relationship with office staff members and physicians.
- Performs other duties as assigned.
EDUCATION and / or EXPERIENCE
PREFERRED
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
CONDITION OF EMPLOYMENT :
Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
The range displayed on this job posting reflects the target for new hire salaries for this position.
