What are the responsibilities and job description for the Financial Counselor position at Salinas Valley Health?
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department : Patient Financial Services Works under the supervision of the Business Services Coordinator.
Evaluates patient's ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted.
Provides patients with alternative resources to finance hospitalization.
Performs other duties as assigned.
- Composes and types letters, liens and probate claims.
- Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
- Answers inquiries accurately and courteously.
- Enters detailed comments into the computer system.
- Evaluates and processes incoming mail.
- Maintains a system for periodic review and follow-up on unpaid accounts.
- Greets patients and public politely.
- Responds to inquiries from collection agencies.
- Receives required documentation for charity care patients.
- Provides patients with options of program coverage and assists with completion of applications.
- Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.
- Follows up with responsible parties and third party payor on unpaid accounts.
- Refers accounts to outside collection agencies when collection efforts have been exhausted.
- Processes loan applications.
- Processes bankruptcy notices.
- Maintains records and files account transaction, hard copy and computer system.
- To be vigilant of co-members desk when vacant.
- Interprets for non-English speaking patients / public.
- Performs other duties as assigned. Education : Work requires knowledge generally acquired through a high school education or GED. Licensure : None. Experience : One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge. The hourly rate for this position is $28.61 - $34.78 .
The range displayed on this job posting reflects the target for new hire salaries for this position Job Specifications :
Salary : $29 - $35
