What are the responsibilities and job description for the Receptionist position at Cypress Lawn?
Job Description
Job Description
Description :
As the "face" of the company, you will be responsible for creating a positive first impression for all visitors. As the Front Desk Receptionist, you will provide essential support to grieving families, vendors, and the public. This position requires an individual who demonstrates initiative, sound judgment, and flexibility.
Responsibilities :
- Greet and receive client families and visitors of the funeral home and cemetery, maintaining a friendly, empathic attitude, while providing assistance and guidance.
- Receive incoming telephone calls and assist callers with any questions or comments in a polite and professional manner, with a goal to meet or exceed internal and external customer expectations; direct calls to appropriate team members and resolve calls when possible.
- Provide information associated with services on schedule.
- Maintain a comfortable environment, providing beverages and other amenities for the client families as needed.
- Perform a variety of clerical and other tasks, as necessary.
Requirements :
