What are the responsibilities and job description for the Director, Infrastructure Operations position at Cytiva?
Cytiva
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15 operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Director of Infrastructure Operations is responsible for working across the Infrastructure and Operations portfolio and teams, working in lockstep with global stakeholders to support the delivery of services and value to the organization.
This position reports to the Sr. Director, Infrastructure and is part of the Information Technology function and will be fully remote. At Cytiva our vision is to advance future therapeutics from discovery to delivery.
What you will do:
Oversee the design, implementation, and maintenance of robust IT client infrastructure.
IT Operations Optimization - Implement best practices for incident management, problem resolution, and change management.
Lead Vulnerability and Endpoint Management team
Lead the development and deployment of client-facing technologies, ensuring exceptional user experiences and customer satisfaction.
Manage infrastructure budget as it relates to client technologies, IT operations, and vulnerability/endpoint management
Build, mentor, and lead a high-performing team of IT professionals, fostering a collaborative and innovative work environment.
Provide coaching and professional development opportunities to team members.
Who you are:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field. MBA or relevant business degree is a plus.
Long-standing experience of progressive experience in IT leadership roles, with a focus on IT infrastructure, client technologies, and IT operations leadership and management.
Proven track record of successfully managing complex multidisciplinary projects in a large-scale global enterprise environment.
Use Gemba evidence to translate customer pain points into priorities and actions.
ITIL Certification a plus.
It would be a plus if you also possess previous experience in:
Strong understanding of support, configuration management, and major incident escalation processes.
Excellent strategic thinking, problem-solving, analytical, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
The salary range for this role is 160,000 - 190,000 USD annual. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
