What are the responsibilities and job description for the Call Center/Customer Service position at D&A SERVICES, LLC?
D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers
Are you looking to achieve excellence, have a positive attitude, goal oriented and metrics driven and like working in a fast-paced environment?
This position requires employees to work ON SITE at our St. Petersburg office.
No evenings or weekends!
We will consider candidates with experience in the following industries:
- inside phone sales
- telemarketing
- Call Center
- car sales
- Car Repossessions
- Mortgage Foreclosures
- Evictions
- Pawn Shops
- Payday loan stores
- Retail
Job responsibilities include:
· Make a high volume of outbound calls to connect with the consumer
· Conduct internet research to confirm consumers’ phone numbers, addresses and employers
· Train to skip trace
· Adhere to all local, state, and federal laws governing the debt collection industry
Requirements:
- Listening Skills
- Excellent Customer Service
- Enjoy talking on the phone
- Make a High Volume of calls
- Work with scripts
- Adhere to compliance
- Goal oriented
- POSITIVE ATTITUDE
- Reliable with consistent attendance
- 2 to 3 years of experience @ the same employer or a college degree
D & A Services will train candidates who have the right soft skills and experience to be a successful collector.
D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.
