We are seeking a professional & enthusiastic Full Time Service Administrator / Cashier for D'Addario GMC / Buick / Cadillac. We are a family owned and operated Auto Group for over 50 years, located in Shelton, CT.
Schedule (subject to change)
Monday - 8 : 00am-6pm (cashier office), Tuesday - Friday 7 : 45am-5 : 00pm and every other Saturdays 8am-4pm
Pay Rate : $17.00 / hr.-$22.00 / hr. based on experience
Looking for these skills / attributes for this role -
- You enjoy working with people and have a passion for teamwork!
- Friendly, positive attitude with high energy able to work in a fast-paced environment
- Has a strong desire for growth and passion for individual development
- Good attention to detail and constant follows up with customers and the Service Department
- Flexible and willing to support other members of the Service Team
Role Responsibilities include, but not limited to -
Cover cashier office as needed (minimally two hours daily and full days Saturday)Answer incoming phone calls
Accept payments for Service / Parts customersReceipt in moneyAdditional clerical responsibilities as instructedWork alongside Service Advisors and near Service Technicians in our GM Service DepartmentAnswer phone calls from customersProvide customers helpful recommendations
Schedule service appointmentsTake detailed notes and strive to solve customer concernsFollow up with Advisors on Customer Concerns / New AppointmentsCall back customers to confirm appointmentsTrack rental cars and communicate with Service ManagerClose some internal or warranty repair orders as neededCover Service Cashier office 2 hours per day (and rotating Saturdays)Prepare coffee at 8am for Service Lounge
Accept payment from Service / Parts and close repair orders / parts ticketsTake on additional tasks as needed to support Service AdvisorsWrite RO's, sell to Customers, Grow our Brand
Handle some clerical responsibilities for the Service DepartmentBenefits You'd receive with us :
Competitive Hourly PayMedical Plan (dental and vision options)401K Savings PlanBasic Life InsuranceOpportunities for AdvancementWork-Life BalanceYou would work in a clean State-of-the-art service center with the most modern equipmentYou'd be in a family-owned dealership where your good work is recognized and valuedYou'd receive training and coaching support for your continuous improvementBasic Job Requirements
High School Diploma or equivalentValid Connecticut driver's license with a clean recordBackground check and drug screen required prior to hire1-2 years' experience in a customer service orientated environment required.Prior Dealership experience a plus, not required
Salary : $17 - $22
