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ASSISTANT SERVICE DEPARTMENT MANAGER

D&F Plumbing, Heating and Cooling
OR Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

D&F Plumbing, Heating and Cooling in Portland, OR has an exciting opportunity available for a highly driven leader who isn't afraid to take charge and make things happen! We're hiring a full-time Assistant Service Department Manager to oversee a team and make sure they're completing the best work possible for our customers. If you're interested, keep reading to learn more!

WHAT'S IN IT FOR YOU?

Our Assistant Service Department Manager earns competitive pay and receives incredible benefits like medical, vision, dental, a 401(k), and paid time off (PTO). You enjoy a dynamic role where you have a heavy hand in our day-to-day and long-term success.

All that you need is :

  • 5 years of management experience
  • 2 years of experience with UPC codes.
  • In-depth knowledge of Oregon and Washington plumbing codes with a CCB / RMI certification OR the ability to attain one
  • Knowledge of the flat-rate pricing system
  • Proficiency with computers, typing, modern mobile devices, and various Microsoft applications
  • Ability to lift 40 pounds and climb ladders or stairs
  • Punctuality, motivation to succeed, and a positive, professional attitude

Experience with ServiceTitan software would be a bonus! Does this sound like the right opportunity for you? Apply today to showcase your leadership expertise and strong problem-solving skills!

WHY JOIN US?

Since 1927, we've proudly served the Vancouver area with expert plumbing services, driven by our mission to provide every person with an unforgettable red carpet experience. Our commitment to excellence is anchored in our core values of integrity, initiative, collaboration, education , and accountability . We believe in doing the right thing and fostering an environment where team members feel valued, supported , and encouraged to grow . By investing in continuous training and celebrating innovative ideas, we ensure our team remains at the forefront of the industry.

Our amazing team is the key to our continued success, and we prioritize creating a positive work environment where everyone is valued. With competitive pay, excellent benefits, and a supportive culture that champions integrity and collaboration, you're never just a number here. We invite talented individuals who share our passion for excellence to join our close-knit family!

WHAT CAN YOU EXPECT AS OUR ASSISTANT SERVICE DEPARTMENT MANAGER?

In this position, your primary goals are to optimize our technicians' daily operations, ensure efficient communication between staff members, and drive revenue. You lead a team of field techs and support staff, making sure they complete all jobs according to local laws, quality standards, and safety policies. As you delegate tasks and provide on-site supervision, you make note of any weak points and devise training to advise staff in those areas.

You oversee projects from dispatch to completion, making sure every step is completed accurately and promptly. When appropriate, you help out with tasks such as estimating, pricing, hiring, and after-hours field support. Motivated to drive revenue, you help inspire and train staff on how to convert leads into booked appointments. Your efforts ensure we complete quality work and that our customers are totally satisfied!

JOIN US!

If you're ready to take your management skills to the next level and join a team that values hard work and professional excellence, apply to be our Assistant Service Department Manager today!

A Background check is required before hiring is complete.

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