What are the responsibilities and job description for the Phone Sales Consultant - Customer Care Rep position at D&F Plumbing, Heating and Cooling?
Are you trying to land a job where you can show off your sales skills and passion for customer service? Would you like to be part of a team that values quick thinking and creativity? If so, then D&F Plumbing, Heating and Cooling in Vancouver, WA has the job for you!
Join our team as a Phone Sales Consultant - Customer Care Rep and start making $45,000-$80,000 and up per year, depending on experience with the potential to double your base wage. Interested? With this part-time role, you will work 30 hours per week. Keep reading to see if this customer service position is right for you!
Competitive Compensation: A strong commission-based structure complemented by a base pay.
Unlimited Growth: No ceiling on commission growth-your success is only limited by your drive and performance.
THE TYPE OF PHONE SALES CONSULTANT - CUSTOMER CARE REP WE'RE LOOKING FOR
You need to meet the following criteria to succeed in this customer service position:
- 2 years of sales experience
- 2 years of customer service experience, ideally in the home services industry
- Experience with data entry, scheduling, and dispatching software
- Computer and typing proficiency
- Ability to lift up to 30 lbs.
Someone that is used to hitting benchmarks and working off of bonuses is preferred, but not required. Possessing these traits would also be ideal:
- Flexibility and adaptability
- Motivation to meet and exceed sales goals
- Exceptional communication and interpersonal skills
Does that sound like you? Sweet! Keep reading to see if you'd be a good fit as a Phone Sales Consultant - Customer Care Rep.
AVERAGE DAY AS A PHONE SALES CONSULTANT - CUSTOMER CARE REP
As a Phone Sales Consultant - Customer Care Rep, you are a trusted resource for our clients, answering their questions, resolving their issues, and building meaningful relationships that keep them coming back. As our clients' first point of contact, you are responsible for answering incoming calls, scheduling appointments, collecting payments, and handling billing disputes. Additionally, you help respond to emails, process proposals, file documents, and more.
This is a great opportunity for you to flex your customer service skills and hone your sales strategies, thereby increasing your chances for future success! You identify opportunities to upsell and cross-sell products or services to clients, offering them customized solutions for their needs. As you successfully schedule appointments, you make sure to assign the best available tech to the job. You attentively create service records as well as follow up with clients to make sure they're happy with our work. You feel great about being an essential member of our team!
ABOUT D&F PLUMBING, HEATING AND COOLING
Since 1927, we've proudly served the Vancouver area with expert plumbing services, driven by our mission to provide every person with an unforgettable red carpet experience. Our commitment to excellence is anchored in our core values of integrity, initiative, collaboration, education, and accountability. We believe in doing the right thing and fostering an environment where team members feel valued, supported, and encouraged to grow. By investing in continuous training and celebrating innovative ideas, we ensure our team remains at the forefront of the industry.
Our amazing team is the key to our continued success, and we prioritize creating a positive work environment where everyone is valued. With competitive pay, excellent benefits, and a supportive culture that champions integrity and collaboration, you're never just a number here. We invite talented individuals who share our passion for excellence to join our close-knit family!
OUR AWESOME CULTURE
Our amazing team of talented individuals is the key to our continued success. That is why we provide them with competitive pay, great benefits, and an excellent work environment! With us, you're never just a number! We're on the hunt for talented individuals to add to our close-knit team. We hope you'll join us!
Apply for this customer service position where you're not just another employee! We make it easy, just fill out our short and quick initial application. We can't wait to make you a Phone Sales Consultant - Customer Care Rep!
Location: 98682
Salary : $45,000 - $80,000
