Program Coordinator Senior - Continuing Nursing Education

Overview

This position is Hybrid with 4 days on site after training.

Oversees and coordinates planning and logistics for continuing nursing education (CNE) learning activities. Works with others to manage all aspects of activity planning, execution, evaluation, final financial accounting and documentation. For accredited programs, ensures that requirements are met and documented.

Responsibilities

• Establishes and manages activity requirements, budget, timeline, and checklists. Meets with stakeholders to manage logistical arrangements. Serves as the point of contact for activity logistic and administrative matters for faculty / speakers and their assistants.
• For accredited programs, learns and maintains a working knowledge and competency of accreditation regulations. May assist with documenting compliance for activities in the activity accreditation file. Assists with gathering, preparing for and executing accreditation self-studies and reports.
• Prepares income and expense budgets for activities, breakeven analysis (if needed), and final accountings for all activities. Reviews invoices for accuracy and processes payments for program expenses to proper account. Prepares all faculty honoraria payment and travel reimbursement paperwork and follows up on payment documentation in a timely fashion.
• Gathers activity information for publicity mailings, calendars, and website advertising, and prepares final format, in consultation with stakeholders, for preparation by an internal or external designer and external printer. Proofreads all publicity materials for completeness and accuracy, and is responsible for final edit and accuracy of all materials. Works within CLPD, with other departments and / or outside vendors to produce print materials and email marketing campaigns, and manage budgetary implications.
• Develops demographic information for direct marketing to target audience, obtain mailing lists through internal and external sources, and manages budgetary implications. Develops mailing lists, as needed.
• Processes and confirms activity registrations of attending participants. Monitors registration applications to ensure all requirements are met. Generates standard letter of invitation / acceptance and thanks. Secures adequate staff to manage the on-site registration process, including the collection of fees. Assumes responsibility for verification of attendance. Prepares registration reports, as appropriate.
• Provides supplemental support for the management of commercial support funding requests for activities from initial request through reconciliation.
• Communicates with persons inquiring about activities and advises on application / registration procedure. Composes routine replies, transmits requested materials, communicates readily available information, etc. and provides outstanding customer service to all clients, learners and others.
• Attends events and takes effective steps to solve any problems (registration, logistics, and technology) regarding program details as they arise to ensure a smooth-running and successful event.
• Interacts with faculty / speakers and educators in a client-service fashion to accommodate their schedules and needs.
• Maintains storage and disposition of activity planning files. Ensures security and confidentiality of sensitive information and material.
• Perform other duties as assigned.

Qualifications

Required Licensure / Certifications

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.